How to Fix TikTok Account not Working – Some Easy Steps

If you’re wondering why is TikTok not working, it could be one of many possible reasons. This article will help you explore these reasons step by step. You can try some easy fixes for your TikTok account.

We all know, TikTok is a social media style video-sharing app. It lets users record and share short videos on any topic. TikTok is the international version of the Chinese app Douyin. Douyin was released in China in September 2016. Since its launch, TikTok has rapidly grown in popularity in many countries.

It is well known that TikTok has faced some challenges lately. The popular social media platform has been banned in India, and it’s also facing scrutiny in the United States. But here the concerning question is why is TikTok not working?

Let’s explore some possible reasons.

Why is TikTok not working? [Explained]

TikTok may not be working because of the ongoing bans in India and the United States. The app has been banned in India since April, and the platform may also be banned in the United States. If you’re trying to access TikTok from either of these countries, the app may not work for you.

Why is TikTok not working on my laptop?

If you are not in a country where TikTok has been banned, then TikTok may not be working on iPhones because of technical difficulties.

The platform has been known to experience occasional issues, and these problems can sometimes prevent users from accessing the app. If you’re having trouble opening TikTok, the problem may be on TikTok’s end.

Another problem TikTok faces is its lack of monetization options. The app does not generate any revenue for its parent company, ByteDance. This could be a big problem in the future as investors will eventually want to see a return on their investment.

How to Fix a TikTok account not working?

So what can be done to make TikTok work? Here are a few solutions.

Check your Data Connection

It should be obvious, but the TikTok only plays when you have an active internet connection. You have to check that you are connected to wifi or using the cellular data on your mobile.

Also, confirm that the Tiktok app has permission to use cellular data on your device. Once you connect to an internet connection, the app will try reloading the current content.

Update your App

It’s common now that TikTok lags sometimes. If your app is lagging and not working on your device, maybe an update is pending. If there is, try to update your app to make it work smoothly.

Clear Cache

If there is no problem similar to those mentioned above, you can try to clear the cache in your app. Cache memory often becomes the reason for crashing or lagging the app.

Open your TikTok app and click three dots on the top right corner to go to the settings option. There you will find a “clear cache” option. Tap on it and clear the junk.

Reinstall your App

You can wait for some time because TikTok might not be working due to company maintenance. But if you are desperate, you can try to uninstalling the app. Then reinstall it to see if it works.

Is it down?

Once you try all the above steps and use the app from the unbanned country and still don’t know why is TikTok not working, you can check user comments on other social media. Maybe it is down for everyone.


As mentioned above in the article, there are a few possible reasons why is TikTok not working! You may be using it in a banned country, or it is down for everyone. Moreover, maybe you are not connected to the internet. Try to reconnect, clear cache, and reinstall your app. Also, don’t forget to give permission to the app.

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